Roles of Support Team Members advisor - a person who acts in an advisory role (e.g. worked in that position) guardian - a person who has the right to block the idea (e.g. technologist, lawyer, HSE) sponsor - a person who funds ideas with a given feature executor - a dedicated person who should implement the idea (e.g. electrician) How does LeanShaman know who to add to the team? areasbased on the areas the idea concerns featuresbased on the characteristic features of the idea historybased on the history of similar ideas What do Support Teams give us? AUTOMATIONteam assembly based on defined rules TIME SAVINGSengaging only necessary people FLEXIBILITYmicro-teams can change over time, just like the company KNOW-HOW UTILIZATIONsupport from people who have the knowledge