🥇 Kaizen Application: Turtle Diagram

The article clearly introduces the turtle diagram as a tool for modeling business processes. It contains specific tips on how to properly design such a diagram, considering key process elements such as name, owner, input and output, and process handling. The reader will learn how to use this tool to optimize processes, both production and service, making them more efficient and understandable.

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The article introduces the reader to the turtle diagram, which is an extremely effective tool for modeling and optimizing business processes. At the very beginning, the author explains that the turtle diagram is often used as the first stage of current state analysis, making it a key tool in process management. This diagram allows for optical and transparent presentation of processes, which is essential for their effective management and optimization.

In the further part of the article, the basic elements that should be considered when designing the diagram are described. The process name is the first of them, and its appropriate selection is of great importance for the clarity and recognizability of the process. The next key element is the process owner, i.e., the person responsible for the proper operation of the process, monitoring it, and responding to problems.

Next, the author discusses the importance of input and output from the process, which are crucial for understanding the entire workflow. Input is defined as everything that changes during process execution, while output is the result of work on the input, enabling effective process mapping and determining the role and documents related to the process.

The article also addresses the issue of process handling, where the author draws attention to the need to record all devices, machines, tools, and IT systems necessary for processing inputs in the process. Here, the role of employee competencies authorized to handle the process is also emphasized, which is key to its proper execution.

In conclusion, the article discusses two main selection criteria used in the turtle diagram – process and outcome criteria. The author emphasizes the importance of measuring process efficiency using internal indicators such as KPI, and the significance of proper process documentation, which includes job instructions, procedures, standards, and internal or legal regulations.

The entire article is a comprehensive guide to designing a turtle diagram, offering valuable tips for both beginners in this topic and experienced specialists wanting to optimize their business processes.

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Keywords:

turtle diagram, process modeling, process owner, process input and output, process handling, process criteria, KPI, quality management,